Privacy Policy – 9 Line Restoration LLC

Effective Date: July 5, 2025

Your privacy is important to 9 Line Restoration LLC (“Company,” “we,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information across our website (9linerestoration.com) and other sites we own and operate.

1. Information We Collect

We collect personal information such as your name, phone number, email address, and appointment details when you interact with our website or services. We collect this information by fair and lawful means, with your knowledge and consent.

2. SMS Messaging Disclosures

By providing your phone number and opting in through our web forms (which include separate checkboxes for Transactional and Promotional messages), you consent to receive SMS messages from 9 Line Restoration LLC.

- Transactional SMS: Appointment confirmations and reminders sent as needed.

- Promotional SMS: Marketing messages sent up to once per day. Message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message.

3. How We Use Your Information

We use your information to:

- Schedule, confirm, and remind you of appointments.

- Send promotional offers (if you opt in).

- Improve our services and communicate with you.

4. Data Retention

We retain collected information only as long as necessary to provide requested services. We protect stored data using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, or modification.

5. Data Sharing & Disclosure

We do not sell or share your personally identifiable information with third parties for marketing purposes. We only share data:

- With service providers necessary to deliver our services (e.g., appointment scheduling software), who are contractually bound to protect your data.

- When required by law.

6. External Links

Our website may link to external sites we do not operate. We have no control over the content or practices of these sites and cannot accept responsibility for their privacy policies.

7. Your Choices

You may refuse our request for personal information with the understanding that we may not be able to provide some services. You have the right to request access to, correction, or deletion of your information by contacting us at [email protected].

8. Acceptance of This Policy

Your continued use of our website is regarded as acceptance of our practices around privacy and personal information.

9. Changes and Amendments

We may update this Privacy Policy at any time. We will post updates at this URL with the new effective date.

10. Contacting Us

For questions or concerns about this Privacy Policy, contact us at:

[email protected]
(612) 509-9991